Help Center - Topic : Tournament Shark// to our Help Center. Here you will quickly find answers to our most commonly asked questions.FAQ # 36675 : How often the statistics are updated?//, 25 Dec 2017 00:00:00 GMTFAQ # 36642 : Can i change the position of the window with the statistics which appears under the table?//, 15 Dec 2017 00:00:00 GMTFAQ # 36638 : is there a mac version?//, 13 Dec 2017 00:00:00 GMTFAQ # 36219 : I closed the attached window that appears under the table with all the stats and now when I open a new table the window no longer appears, how do I get it back?//, 22 Jun 2017 00:00:00 GMTFAQ # 36163 : HI. When I play on Pokerstars I am not able you use tournament shark. It come up that I should use it as Administrator. I always do that. Do you know the problem?//, 19 May 2017 00:00:00 GMTFAQ # 35606 : Hi there having some problems after todays update. Saying the following: C:\Program Files\Poker Pro Labs\Tournament Shark\dbghelp.dll is either not designed for windows or it contains an error. Error status 0x000035a. I am running windows 10, cant get the software to run now. Tried to uninstall and revert back to my first download but doesn't seem to have helped. Thanks in advance. Daniel//, 08 Sep 2016 00:00:00 GMTFAQ # 35587 : in romania we were moved on software... what can we do for TS to work with that?//, 01 Sep 2016 00:00:00 GMTFAQ # 35576 : Hello please, about use the torunament shark and the holdem manager? Can i use both same time? Many tanks! Cassiano. //, 28 Aug 2016 00:00:00 GMTFAQ # 35367 : the hud works but not properly like when I first started using it before the hud appeared over the player now it has to be manually placed which is time consuming and distracting and makes zoom tournys pointless please help//, 23 May 2016 00:00:00 GMTFAQ # 34024 : hello i am not receiving the registered confirmation email. please can u send it so i can start my account //, 19 Jan 2016 00:00:00 GMTFAQ # 33816 : TS doesn`t attach to the tables and asks me to run it "as administrator". I do it but nothing changes and it keeps asking me to run it as administrator. This is happening since yesterday.//, 14 Nov 2015 00:00:00 GMTFAQ # 33710 : What means "scheduled" in the filter? //, 11 Oct 2015 00:00:00 GMTFAQ # 32606 : When will Tournament Shark work with Spin & Go ? //, 30 Aug 2015 00:00:00 GMTFAQ # 30675 : Hello, I would like to know if is possible include or exclude columns on grid of table shark, ex. I want Statics with ERA on grid. Could u help me?//, 08 Jul 2015 00:00:00 GMTFAQ # 30647 : Why my profit in Poker Pro Labs is 10K and in sharkscope is 5K? my nick is mellodiez. Coul u explain me? Regards//, 04 Jul 2015 00:00:00 GMTFAQ # 30642 : hi i forget my password. i installed tshark on a new system now i cant login how can i find it ?//, 03 Jul 2015 00:00:00 GMTFAQ # 28685 : hey im trying out the free trial for tournament shark and as soon as i put my 3rd table up it stopped getting stats for anyone new. is this because its linked to the amount of searches you have on the website itself? it makes me really confused to what i would be paying for if i bought just the tournament shark subscription but not upgrade my account. would that mean i would be paying for a program thats not gonna show any stats because im not ALSO paying for however many searches a day? //, 15 May 2015 00:00:00 GMTFAQ # 28633 : Hello, how can I get a trial version of TS? Possible?//, 06 May 2015 00:00:00 GMTFAQ # 28458 : This morning I start tournament sharck - it say neded to update, I update but I can't now open aplication. When double clicked on icon never happends. Please give me quick answer//, 09 Apr 2015 00:00:00 GMTFAQ # 28445 : Hello. I am using Tournament Shark for 3 years now. 1 year Super Hud and 2 years Tournament shark. I read that you have lifetime license for Tournament shark, but I did not find it in your website. Do you have this option? If yes, how much is the price and how I can buy it. If it is not possible, could you make any discount for 2 years subscribrion for me as customer for 3 years. My login in pokerprolabs is Takaten. Login in Tournament shark is L8167211. Thank you. //, 05 Apr 2015 00:00:00 GMTFAQ # 28408 : Hei, i am using 50day trial shark software. I would just like to ask why are statistics Not avaliable....sometimes work sometimes not, on some tournaments yes, on some NO....can you help me...? Matic COklc, Sovenia, Sentjur 3230//, 27 Mar 2015 00:00:00 GMTFAQ # 28375 : Hello my player name is Jaytomkong on stars. and then when you do tghis opt out i can see all the stats in my tournament shark? gretings julia//, 18 Mar 2015 00:00:00 GMTFAQ # 28349 : Hello, i tryied to buy 1 month of tournament shark and paid 12 dollars , but when i try to start my Tournamen Shark ir shows taht license is expired. I Used to pay 20 dollars for a month before so maybe i paid for something else?//, 10 Mar 2015 00:00:00 GMTFAQ # 28342 : Hi, I lost my User Name and password for Tournament Shark. I bought the 6 month version on 25th on November last year. Could you please be so kind to resend me the Username and password. Thank you//, 09 Mar 2015 00:00:00 GMTFAQ # 28320 : How do I interpet the Player ranking as A K Q and the numbers? And are the E% EM& M% ML% L% when I finish the tourament?//, 01 Mar 2015 00:00:00 GMTFAQ # 28225 : How do I increase the size of the text on the Tournament Shark hud. Unfortunately I suffer from an eye condition which means I cant read it//, 04 Feb 2015 00:00:00 GMTFAQ # 28117 : Hi, Is it possible to see the full list of tourneys as laid out in the favourites , my top 5 most played are there and would like to see the full list in order of most played down to least to see where im making and losing $ regards//, 11 Jan 2015 00:00:00 GMTFAQ # 27956 : Как отменить последнее обновление? MTT и SNG не разделены!//, 27 Nov 2014 00:00:00 GMTFAQ # 27900 : Я подписался за 12долларов на месяц. Почему мне не показывает РОИ соперника?//, 09 Nov 2014 00:00:00 GMTFAQ # 27570 : Hello, is it possible to filter the hud so that the stats I have on the table are of a certain buy-in game with a certain amount of players. For e.g i'd like all stats of only the 40 man sit n goes on 888 for each player on my table. Is this possible and if so do I need premium access to do this? Many thanks. Rob Hogger//, 27 Jul 2014 00:00:00 GMT